TIAA

Cost to serve should fall 10 points a year while quality rises — Chime's COO

12 lessons: The 200 agents TIAA is putting into production this year, the four-stage framework each one has to clear, and why Chime's bug-fixing agent…

18 hrs ago • The Scuttlebutt

Tyler Gardner: his clients didn't want to be educated, so he taught 6M strangers

12 takeaways: A wrong Roth IRA explainer with 2M views, why every short video is only top of funnel, and the cringe phase where most would-be creators…

Sep 11 • The Scuttlebutt

#nojs-banner { position: fixed; bottom: 0; left: 0; padding: 16px 16px 16px 32px; width: 100%; box-sizing: border-box; background: red; color: white; font-family: -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 13px; line-height: 13px; } #nojs-banner a { color: inherit; text-decoration: underline; } This site requires JavaScript to run correctly. Please turn on JavaScript or unblock scripts